FREQUENTLY ASKED QUESTIONS

WHEN CAN I EXPECT MY ORDER?

We prepare orders for shipment within 1–2 business days. Once dispatched, delivery normally takes another 4–7 business days. Please allow approximately 5–9 business days in total. Complimentary tracking is included with every shipment.
WHERE WILL MY PACKAGE BE SENT FROM?

Harrison Adams works with international fulfilment partners, with orders dispatched through our network in Asia.

Returns from customers in the United States are handled at our authorised facility:

3450 NW 115th Ave, Doral, FL 33178, United States
CAN I SEND AN ITEM BACK?

Yes. Products may be returned within 30 days after delivery, without needing to provide a reason. Instructions and applicable conditions can be found on our Returns & Refund Policy page.
HOW CAN I FOLLOW MY DELIVERY?

After your package leaves our fulfilment centre, we will email you a tracking link within 24 hours. You can use this link to follow the shipment until it reaches your address.
WHICH FORMS OF PAYMENT ARE AVAILABLE?

Harrison Adams accepts Visa, Mastercard, Maestro, American Express and UnionPay. You can also complete your purchase using Apple Pay, Google Pay or Shop Pay.
HOW DO I REACH HARRISON ADAMS?

Contact our customer care team by emailing support@harrisonadams.com or calling +1 (315) 540-9021.

Telephone support is available Monday through Friday, from 9:00 AM to 5:00 PM EST.

CONTACT US

Available from Monday to Friday, 9am to 5pm. Available on Saturday and Sunday from 9am to 1pm.